Willowbrook Water and Sanitation - Welcome

 


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District Information

Office Hours:

Monday through Friday 7:30 a.m. to 11:30 a.m. and 12:30 p.m. to 4:30 p.m.  The office closed on major holidays.

Board Meetings:

The Willowbrook Water and Sanitation District Board Meetings are open to the public and are generally held the fourth Tuesday of each month at 5:00 p.m. at the District Office located at 9850-B W. Girton Drive, Lakewood, Colorado.

In the event this is a change to the date or location of the Board Meeting, notice of that change is posted at the West Metro Fire District Station #11 located at 15629 W. Belleview Avenue, Morrison, CO and on the District's web site www.willowbrookwater.org.

 

 

 

Welcome to our web site. We are proud to offer this service to assist our customers in their questions pertaining to rates, drought restrictions and ways we can all conserve.

Online Bill Pay

ATTENTION: There is a website with the url Doxo.com claiming to take payments for our water district. DO NOT MAKE PAYMENTS on the Doxo website. Please call our office with any questions you have.


Summer Watering Rules
Soil Amendment
Credit Card Payments
ACH Payments
Rebates
Online Bill Pay

Summer Watering Rules

In response to the Stage 1 drought declaration, Denver Water, and thus Willowbrook Water & Sanitation, is asking its customers to reduce outdoor watering and follow the standard annual watering rules:

  • Water no more than three days per week (there are no assigned days).

  • Do not water lawns between 10 a.m. and 6 p.m.

  • Do not waste water by allowing it to pool in gutters, streets and alleys.

  • Do not waste water by letting it spray on concrete and asphalt.

  • Repair leaking sprinkler systems within 10 days.

  • Do not water while it is raining or during high winds.

To help save water, we ask customers to pay close attention to the weather and their landscapes, and only water when necessary.

Other tips:

  • Use a day of rain to skip watering.

  • Only water the areas of your yard that are dry. For example, if shady areas look fine, only water the dry areas that get the most sun exposure.

Trees, shrubs and other perennials may be watered with a hand-held hose or drip irrigation on the assigned watering days.

Annuals and vegetables may be watered any day with a hand-held hose or drip irrigation.

Personal vehicles Customers may wash personal vehicles using only a bucket or a hand-held hose equipped with an automatic shutoff nozzle.

New landscape, including turf sod, may be watered with overhead spray for up to 21 consecutive days.

New turf seed may be watered with overhead spray for up to 30 consecutive days.

These rules are mandatory. Penalties are:

  • 1st violation warning.

  • 2nd violation $50 fine.

  • 3rd violation $100 fine.

  • Continued violations can result in suspension of service.

Useful Information ...

Residential Indoor Water Use -

Toilets 26%
Clothes Washer 22%
Shower 17%
Faucets 16%
Dishwasher 1%
Bath 2%
Leaks 14%
Other 2%

Older toilets are 3.5-7 gallons/flush
Toilets from 1992 to the present 1.6

How much is a leak costing you?

Slow dribble from faucet .1 gal/min
Leaky toilet flapper .25 gal/min
Faucet stuck halfway open 1.5 gal/min
Toilet running constantly 2.5 gal/min

Useful resources -

www.epa.gov/watersense
www.waterwiser.org

www.a4we.org

 

 

Rebates for Conservation

Please note that Willowbrook customer's qualify for Denver Water's Rebate Programs. 

Residential customers who receive water from Denver Water or a Denver Water distributor can qualify for rebates by replacing inefficient fixtures, devices and appliances with more efficient qualifying models. Rebates are available all year for purchases made between Jan. 1, 2014 and Dec. 31, 2014.

Click here for the application and requirements.

Payment by Credit Card (Visa, Mastercard, Debit)

We now accept credit card payments using Visa, Mastercard and Discover.  Please call the office if you'd like to pay your bill using this method.  We do not have recurring credit card payments; however, once in the system you would simply need to call each month with the amount you want to charge.

Automatic Withdrawal (checking or savings)

If you want your payment to automatically come out of your checking or savings account each month, please print our ACH form and return it to the office.  Attach a voided check and make sure you sign the form.  Our office must receive the form before you are billed in order for it to withdraw the funds. Your remittance will let you know if you've been set up and will say "paid by auto withdrawl".  We do not have automatic withdrawal from credit cards. 

Online Payments

Payments made online through bank, in most cases, are now being sent electronically through your bank to us. This usually takes 2-3 business days.
If you need to rush your payment, please either call to make a phone payment or use the drop slot in our window.


Many utility and service companies have temporary and permanent lines buried as little as 6" underground.  Property owners are obligated to schedule locates before putting shovel to dirt.  The Utility Notification Center of Colorado (UNCC) will provide you with a list of utility and service companies that you can call and arrange for service line locates on your property.  Please contact UNCC at (800) 922-1987, or visit their web site at www.uncc.org.

Helpful Links

Cold Weather Tips

How to Find Leaks

Where Does Your Water Go

Water Quality Report


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