Willowbrook Water and Sanitation - Welcome


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District Information

Office Hours:

Monday through Friday 7:30 a.m. to 11:30 a.m. and 12:30 p.m. to 4:30 p.m.  The office closed on major holidays.

Board Meetings:

The Willowbrook Water and Sanitation District Board Meetings are open to the public and are generally held the fourth Tuesday of each month at 5:00 p.m. at the District Office located at 9850-B W. Girton Drive, Lakewood, Colorado.

In the event this is a change to the date or location of the Board Meeting, notice of that change is posted at the West Metro Fire District Station #11 located at 15629 W. Belleview Avenue, Morrison, CO and on the District's web site www.willowbrookwater.org.




Welcome to our web site. We are proud to offer this service to assist our customers in their questions pertaining to rates , drought restrictions and ways we can all conserve.

Online Bill Pay

In precaution of COVID-19, Willowbrook Water and Sanitation District has closed its doors to the public. However, that does not mean we are closed for good.

We will continue to operate during our normal office hours (Monday – Friday, 7:30 AM-11:30 AM and 12:30 PM -4:30 PM).

In case of an emergency, please call the office number, 303-986-2275, and press 1 anytime during the recording to reach an on-call technician. Credit Card and Electronic Checks payments may be made on this website. Or, Credit Card payments maybe called into the office also during regular business hours. At this time, we do not know how long our office will be closed. We will try to notify you once business resumes as usual, but until then, thank you for your patience and cooperation.

Summer Watering Rules
Soil Amendment
Credit Card Payments
ACH Payments
Online Bill Pay

Summer Watering Rules

In response to the Stage 1 drought declaration, Denver Water, and thus Willowbrook Water & Sanitation, is asking its customers to reduce outdoor watering and follow the standard annual watering rules:

  • Water no more than three days per week (there are no assigned days).

  • Do not water lawns between 10 a.m. and 6 p.m.

  • Do not waste water by allowing it to pool in gutters, streets and alleys.

  • Do not waste water by letting it spray on concrete and asphalt.

  • Repair leaking sprinkler systems within 10 days.

  • Do not water while it is raining or during high winds.

To help save water, we ask customers to pay close attention to the weather and their landscapes, and only water when necessary.

Other tips:

  • Use a day of rain to skip watering.

  • Only water the areas of your yard that are dry. For example, if shady areas look fine, only water the dry areas that get the most sun exposure.

Trees, shrubs and other perennials may be watered with a hand-held hose or drip irrigation on the assigned watering days.

Annuals and vegetables may be watered any day with a hand-held hose or drip irrigation.

Personal vehicles — Customers may wash personal vehicles using only a bucket or a hand-held hose equipped with an automatic shutoff nozzle.

New landscape, including turf sod, may be watered with overhead spray for up to 21 consecutive days.

New turf seed may be watered with overhead spray for up to 30 consecutive days.

These rules are mandatory. Penalties are:

  • 1st violation — warning.

  • 2nd violation — $50 fine.

  • 3rd violation — $100 fine.

  • Continued violations can result in suspension of service.

Useful Information ...

Residential Indoor Water Use -

Toilets 26%
Clothes Washer 22%
Shower 17%
Faucets 16%
Dishwasher 1%
Bath 2%
Leaks 14%
Other 2%

Older toilets are 3.5-7 gallons/flush
Toilets from 1992 to the present 1.6

How much is a leak costing you?

Slow dribble from faucet .1 gal/min
Leaky toilet flapper .25 gal/min
Faucet stuck halfway open 1.5 gal/min
Toilet running constantly 2.5 gal/min

Useful resources -





Rebates for Conservation

Please note that Willowbrook customer's qualify for Denver Water's Rebate Programs. 

Residential customers who receive water from Denver Water or a Denver Water distributor can qualify for rebates by replacing inefficient fixtures, devices and appliances with more efficient qualifying models. Rebates are available all year for purchases made between Jan. 1, 2014 and Dec. 31, 2014.

Click here for the application and requirements.

Payment by Credit Card

We now accept credit card payments using Visa, Mastercard, Discover and American Express. Credit card payments may be made via our website “Online Bill Pay” option or by calling the office. If you are interested in recurring credit card payments, you will need to set that up through our website “Online Bill Pay” and select the option for recurring payment.

Automatic Withdrawal (checking or savings)

If you want your payment to automatically come out of your checking or savings account each month, please print our ACH form and return it to the office. Attach a voided check and make sure you sign the form. Our office must receive the form before you are billed in order for it to withdraw the funds. Your remittance will let you know if you've been set up and will say "paid by auto withdrawl". If you are interested in recurring credit card or ECheck payments, you will need to set that up through our website “Online Bill Pay” and select the option for recurring payment.

Online Payments

Payments made online through bank, in most cases, are now being sent electronically through your bank to us. This usually takes 2-3 business days.
If you need to rush your payment, please either call to make a phone payment or use the drop slot in our window.

Many utility and service companies have temporary and permanent lines buried as little as 6" underground.  Property owners are obligated to schedule locates before putting shovel to dirt.  The Utility Notification Center of Colorado (UNCC) will provide you with a list of utility and service companies that you can call and arrange for service line locates on your property.  Please contact UNCC at (800) 922-1987, or visit their web site at www.uncc.org.

Helpful Links

Cold Weather Tips

How to Find Leaks

Where Does Your Water Go

Water Quality Report

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